I received a different model from the one I booked, and the staff were unkind and paid 68 euros without any prior explanation. I thought I didn't have to pay for another insurance because I had axa comprehensive insurance beforehand, but I found out later when I saw the receipt why I paid for it. Can qeeq solve this or clearly let me know why?
QEEQ 소개:9.0/10
QEEQ의 답변: Thank you for choosing QEEQ and for sharing your experience with us. We sincerely apologize for any confusion caused by your purchase of insurance at the counter. It has come to our attention that you had already acquired AXA insurance through our website, rendering duplicate coverage unnecessary at the counter. To avoid any superfluous expenses, we kindly request that you present the AXA insurance letter when collecting the car to decline any additional protection. If you encounter any aggressive sales tactics, we kindly request that you promptly contact us at the counter. Should you require further assistance, please do not hesitate to
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